The group action related to the Chesterton’s data breach is now closed and is no longer being pursued by KP Law.
We are no longer accepting new claims for this matter.
On 11 January 2023, CSL detected a serious cyber incident. The exact timing of the breach remains unclear. However, based on information available, we understand that the ransomware group responsible for the attack created a website to display sample data, which reportedly went live on 9 January 2023.
Cybersecurity experts have indicated that the timestamp associated with the breached data is 30 November 2022. These experts suggest that the breach likely occurred between 30 November 2022 and 9 January 2023. It has also been noted by experts that such groups typically act swiftly once a target is identified. Accordingly, it is believed that the initial penetration into the system was likely no more than four weeks prior to the data timestamp.
Following review, KP Law is no longer pursuing this claim. As a result, no further claims in connection with the breach can be accepted.
Cybersecurity experts have assessed the scope of the compromised information. Based on their analysis, the breached data is likely to include sensitive information from Chesterton’s customers. This includes:
Personally Identifiable Information (PII) such as passwords, passport details, addresses, bank account information, and credit card data.
Correspondence related to vetting processes, landlord disputes, and health information.
Complete email chains and paperwork for a significant proportion of CSL’s lettings and sales transactions.
The risks of identity theft or fraud are significant. Those affected should take immediate steps to protect their personal information.
KP law previously assisted individuals in assessing potential claims relating to the Chesterton’s breach. However, the group action is now closed and no further actions will be taken on this case.
Exposed personal information from data breach incidents increases the risk of identity theft and phishing emails and scams.
Under GDPR, companies that gather or hold personal data have a responsibility to their customers to protect that information from unauthorised third parties. Group litigation can ensure consumers are adequately compensated for the damages caused, and that corporates should be held accountable for data privacy breaches.
“Data breach claims play an important role in holding organisations accountable when personal information is not adequately protected. Our team combines data protection expertise with experience of complex group actions to investigate breaches and pursue appropriate remedies.”
Kingsley Hayes | Partner & Head of Data & Privacy Litigation
At KP Law, we represent clients in group actions with the innovation, resources and expertise needed to take on complex cases. Our GDPR, data breach and cybercrime specialists have more than 50 years of combined experience, making us one of the most experienced multi-claimant law firms in the UK. Working alongside leading barristers and legal experts, we provide the highest standard of support while leveraging the resources and global expertise required to pursue challenging claims successfully. With offices in London, Liverpool, Manchester and Birmingham, supported by technology that enables us to serve clients across England and Wales, we combine national reach with a modern, client-focused approach. By using innovative technology, operating on a no-win, no-fee basis, and keeping the process straightforward and hassle-free, we make accessing expert legal representation as simple as possible.
This data breach increases the likelihood of cyberattacks, such as phishing and identity theft. We advise victims to remain vigilant and take steps to protect their information.
Cybercriminals could exploit the exposed data for targeted attacks, combining it with other available information to enhance their efforts. Victims also face ongoing risks, as sensitive details, including banking and personal records, remain valuable for malicious purposes.
Although we are no longer taking new claims, if you have concerns about your personal data following the Chesterton’s breach, you may consider reporting the matter to the Information Commissioner’s Office (ICO) or seeking independent legal advice.
CSL’s Security Flaws in the Spotlight
This breach has highlighted significant gaps in CSL’s cybersecurity infrastructure. Given the severity of the incident, CSL is now under pressure to enhance its security measures and prevent further attacks.
Individuals affected by the recent breach should take immediate steps to safeguard their information. Consider monitoring your accounts, activating multi-factor authentication, and being cautious with unsolicited communications.
Cyber experts advised that CSL likely experienced a data breach on 11 January 2023, though the attack likely took place between 30 November 2022 and 9 January 2023. A ransomware group published sample data online, exposing personal details.
The compromised data includes approximately 750,000 data rows, with 80,000 emails, passwords, passport information, addresses, bank details, and credit card information. Correspondence related to vetting, landlord disputes, and health records was also included.
Yes. Experts believe stronger cybersecurity measures and proactive monitoring could have prevented the breach.
CSL detected the incident internally, but the ransomware group publicly displayed stolen data on 9 January 2023.
Anyone who thinks they might be involved should take immediate steps to protect themselves. Find out how to do this here.
Individuals whose personal or financial data was exposed face risks of phishing, identity theft, and financial fraud.
No. The group action for this breach is now closed and we are no longer accepting claims in relation to it.
“Used KP Law for a group data breach compensation claim. I was kept updated throughout the process. The whole thing was easy with no stress.” – Anon
“I used the firm as part of a group action following a, potentially, hazardous data breach. From the very start, I was kept updated regarding the other side’s actions and what the counter actions were. I found KP to be trustworthy, knowledgeable and very customer friendly.” – Pat
“I used KP Law for the first time for a data breach group compensation claim. From outset to conclusion I was kept fully informed and received clear, regular updates throughout. I would not hesitate to recommend them and would choose them in any future action.” – Owen

By not putting adequate processes and training in place, organisations are leaving customers open to an increased risk of cyber scams and avoidable mistakes that lead to data breaches. If you are a victim of a data protection failure, check out our current group actions below to see if we are running a claim related to that specific breach.

Unsure if your personal data has been exposed in a breach? Learn how to check and what steps to take, including your right to join a group claim in the UK.

At KP Law, our expert data breach lawyers want to lessen the impact of a data violation as much as possible. To help, we have collated a range of support, information and other resources to help you get your life back on track.

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