Renault & Dacia Data Breach

In October 2025, Renault UK confirmed a cyberattack in its supply chain had compromised the data of thousands of customers.

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Case overview:

The Renault & Dacia Data Breach

In October 2025, it was discovered a cyberattack had taken place compromising the personal data of customers of car manufacturer Renault and its sister brand Dacia.

In what appears to be a significant cyber security incident, Renault UK has confirmed unauthorised third parties have accessed the data of thousands of customers, which could include:

  • Full names
  • Contact details, including phone number, email address and home address
  • Personal details, such as gender
  • Vehicle Identification Numbers and vehicle registrations

KP Law is investigating this cybersecurity incident to better understand this breach, including the severity of situation and the impact on the affected customers.

Companies like Renault have a responsibility to protect its customers’ data across its entire supply chain. We are currently seeking information from those affected by this incident. This is to help us understand how people may have been affected and whether a legal claim could be viable.

What you need to know

Renault confirmed in 2025 that some of its customers’ data was stolen in a cyber-attack on one of its third-party providers.

In data breach incidents like this, cyber criminals can use the personal data stolen to launch highly targeted scams, known as spear phishing attacks.

With access to contact details and privileged information, such as vehicle registration numbers, these scams often involve emails and telephone calls that appear genuine but aim to steal even more from unsuspecting individuals.

KP Law specialises in complex, multi-claimant litigation. We investigate the underlying circumstances of each case, assess the available evidence and work with leading legal and technical experts where appropriate.

For data breach claims, this can include examining:

  • What information was accessed or compromised
  • How the breach occurred
  • The security measures in place before the incident
  • Whether applicable data protection obligations were complied with
  • The impact of the breach on affected individuals
  • The evidence required to establish liability and loss

Where appropriate, we coordinate claims collectively so that common legal and factual issues can be considered efficiently, while ensuring that individual circumstances are taken into account.

Thousands of individuals may have been affected where personal information they submitted to Renault was accessed without authorisation.

If you received a breach notification or you believe you were affected by the Renault data breach, KP Law can provide further information about the investigation and the potential claim.

Exposed personal information from data breach incidents increases the risk of identity theft and phishing emails and scams.

Under GDPR, companies that gather or hold personal data have a responsibility to their customers to protect that information from unauthorised third parties. Group litigation can ensure consumers are adequately compensated for the damages caused, and that corporates should be held accountable for data privacy breaches.

What our data breach lawyers say:

“Data breach claims play an important role in holding organisations accountable when personal information is not adequately protected. Our team combines data protection expertise with experience of complex group actions to investigate breaches and pursue appropriate remedies.”

Kingsley Hayes | Partner & Head of Data & Privacy Litigation

Why choose KP Law to represent you in this data breach?

At KP Law, we represent clients in group actions with the innovation, resources and expertise needed to take on complex cases. Our GDPR, data breach and cybercrime specialists have more than 50 years of combined experience, making us one of the most experienced multi-claimant law firms in the UK. Working alongside leading barristers and legal experts, we provide the highest standard of support while leveraging the resources and global expertise required to pursue challenging claims successfully. With offices in London, Liverpool, Manchester and Birmingham, supported by technology that enables us to serve clients across England and Wales, we combine national reach with a modern, client-focused approach. By using innovative technology, operating on a no-win, no-fee basis, and keeping the process straightforward and hassle-free, we make accessing expert legal representation as simple as possible.

What we look for when making a data breach compensation claim

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loss

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.

FAQs for the Renault & Dacia data breach

In October 2025, it was discovered a cyberattack had taken place – compromising the personal data of customers of car manufacturer Renault and its sister brand Dacia.

In what appears to be a significant cyber security incident, Renault UK has confirmed unauthorised third parties have accessed the data of thousands of customers.

Renault released the following statement after the breach: “One of Renault Group UK’s third-party data processing providers has notified us that that they have been the subject of a cyber-attack, and that some customers’ personal data has been taken from one of their systems.

This includes some or all of: customer names, addresses, dates of birth, gender, phone number, vehicle identification numbers and vehicle registration details.

No financial or password data has been compromised.

The third-party provider has confirmed this is an isolated incident which has been contained, and we are working with it to ensure that all appropriate actions are being taken. We have notified all relevant authorities.

No Renault Group UK systems have been compromised.

We are in the process of contacting all affected customers, advising them of the cyber-attack and reminding them to be cautious of any unsolicited requests for personal information.

We wish to apologise to all affected customers. Data privacy is of the upmost importance to us and we deeply regret that this has occurred.”

Renault or Dacia should have contacted you if your data was accessed. If you haven’t received a notification, but you are worried that your data has been leaked, sign up using our link, and we will investigate on your behalf.

Anyone who thinks they might be involved should take immediate steps to protect themselves. Find out how to do this here.

If you live in England or Wales and you are involved in this breach, you may be able to join our no-win, no-fee compensation claim. There are no costs to register and no obligation to proceed.

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions

If we do launch a group action, there are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At KP Law, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.

What our clients say:

“Used KP Law for a group data breach compensation claim. I was kept updated throughout the process. The whole thing was easy with no stress.” – Anon

“I used the firm as part of a group action following a, potentially, hazardous data breach. From the very start, I was kept updated regarding the other side’s actions and what the counter actions were. I found KP to be trustworthy, knowledgeable and very customer friendly.” – Pat

“I used KP Law for the first time for a data breach group compensation claim. From outset to conclusion I was kept fully informed and received clear, regular updates throughout. I would not hesitate to recommend them and would choose them in any future action.” – Owen

Helpful guides

Getting justice for data hacking violations

By not putting adequate processes and training in place, organisations are leaving customers open to an increased risk of cyber scams and avoidable mistakes that lead to data breaches. If you are a victim of a data protection failure, check out our current group actions below to see if we are running a claim related to that specific breach.

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Data breach support & faqs

At KP Law, our expert data breach lawyers want to lessen the impact of a data violation as much as possible. To help, we have collated a range of support, information and other resources to help you get your life back on track.

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