A data breach at Ticketmaster has put customers at risk of scammers and fraudsters.
Register with KP Law to claim compensation.
Are you affected by the latest Ticketmaster data protection breach?
Ticketmaster has experienced another serious data breach.
KP Law successful acted on behalf of thousands of clients who had previously had their private information stolen from Ticketmaster. We now know that a second data breach has occurred, and Ticketmaster has once again lost control of its customer data after a cyber incident.
We believe that Ticketmaster has been aware of the breach for some time but has only now begun to notify some of its customers who have had their data stolen. We also understand that not all customers who have had their data stolen will be notified.
Ticketmaster has not immediately revealed what information was accessed, but we understand it includes some or all of the following:
The stolen data includes sensitive personal and financial information, so the breach poses a significant risk to affected customers.
Following its initial successful claim on behalf of its clients, KP Law is now launching a second no-win, no-fee group action claim to help victims living in England & Wales claim compensation.
To sign up to the claim, simple complete the on-line form and we will be in touch with more information.
You can sign up even if you haven’t received a notification from Ticketmaster. We will investigate on your behalf and confirm if you have had your personal data compromised.
“Data breach claims play an important role in holding organisations accountable when personal information is not adequately protected. Our team combines data protection expertise with experience of complex group actions to investigate breaches and pursue appropriate remedies.”
Kingsley Hayes | Partner & Head of Data & Privacy Litigation
At KP Law, we represent clients in group actions with the innovation, resources and expertise needed to take on complex cases. Our GDPR, data breach and cybercrime specialists have more than 50 years of combined experience, making us one of the most experienced multi-claimant law firms in the UK. Working alongside leading barristers and legal experts, we provide the highest standard of support while leveraging the resources and global expertise required to pursue challenging claims successfully. With offices in London, Liverpool, Manchester and Birmingham, supported by technology that enables us to serve clients across England and Wales, we combine national reach with a modern, client-focused approach. By using innovative technology, operating on a no-win, no-fee basis, and keeping the process straightforward and hassle-free, we make accessing expert legal representation as simple as possible.
ShinyHunters, a notorious hacking collective claims to have the personal details of 560 million Ticketmaster customers available for a one-time sale. The hackers want $500,000 for the data. The hackers managed to access Ticketmaster’s data by stealing login details from Snowflake, the company it uses for its cloud storage account.
The stolen data is said to include customer names, addresses, emails, phone numbers and the last four digits and expiration date of credit cards.
Ticketmaster’s owner Live Nation has confirmed “unauthorised activity” on its database.
Ticketmaster should be in touch to notify affected individuals.
Anyone who thinks they might be involved should take immediate steps to protect themselves. Find out how to do this here.
If you live in England or Wales and you are involved in this breach, you may be able to join our no-win, no-fee compensation claim. There are no costs to register and no obligation to proceed.
A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions
If we do launch a group action, there are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At KP Law, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.
In 2022, Ticketmaster settled another data breach claim following successful mediation and negotiation. We were the only law firm to actively litigate this case in the UK and we represented over 1,000 customers in this action. Ticketmaster denied liability for the claims, and the settlement was made on a no-admission basis. Find out more about the case here.
“I joined for a group action regarding a data breach in the last instance. Prior to this I’ve had involvement with another group action regarding pensions. Both times have been easy to do, the firm followed through and kept me updated periodically and clearly with what was happening and if they needed anything from me.
Would recommend and would use again.”
J. Hunt | Trustpilot
“KP Law offer an excellent service, they were able to keep me fully updated throughout my case which made me feel at ease. As I’m not very good with technology they helped me with everything and nothing was every too much trouble. Alot of my conversations were via calls which was easy to follow. Thankyou for providing me with a professional and informative service.”
J. Battle | Trustpilot
“I used the firm as part of a group action following a, potentially, hazardous data breach. From the very start, I was kept updated regarding the other side’s actions and what the counter actions were. I found KP to be trustworthy, knowledgeable and very customer friendly.”
P. Stephens | Trustpilot
By not putting adequate processes and training in place, organisations are leaving customers open to an increased risk of cyber scams and avoidable mistakes that lead to data breaches. If you are a victim of a data protection failure, check out our current group actions below to see if we are running a claim related to that specific breach.
Unsure if your personal data has been exposed in a breach? Learn how to check and what steps to take, including your right to join a group claim in the UK.
At KP Law, our expert data breach lawyers want to lessen the impact of a data violation as much as possible. To help, we have collated a range of support, information and other resources to help you get your life back on track.
