Our frequently asked questions

KP Law is one of the most experienced multi-claimant legal firms in England and Wales. Our legal team represents tens of thousands of workers and consumers in group and multi-claimant actions. We are never afraid of a fight and are ready to take on large, deep-pocket defendants that other law firms shy away from.

FAQs about group actions

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant or multi-party actions.

A group action allows people with the same type of claim to bring it together on a collective basis to strengthen their overall position and make a big organisation take the matter seriously. This increases their chances of settlement or success in litigation.

This depends on your case. We can advise you of the likely amount when we have reviewed your circumstances.

Just because your case is part of a group action doesn’t mean that everyone will receive the same amount of compensation if successful. All claims are settled based on their merits, and you will receive what you are owed.

This is unlikely. We will select a few lead claimants, and if you are selected, we will talk to you first and explain what this means. Because our group actions are large, it is unlikely that you will have to give evidence at Court.

This depends on your case. But you should register as quickly as possible for the best chance of success.

Although there is no guarantee that your claim will succeed, if you join a Keller Lenkner UK action, we believe that there are good prospects of success. We would not pursue a case for you if we did not think that was the case. Furthermore, as expert litigators, we know what it takes to win.

Yes you can, although you should check the terms of your retainer with your current solicitor first to check you would not have to pay any fees to them if you leave them.  If you are part of a group action with another firm and you would like to know more about switching to KP Law, contact us today.

After we have received the necessary information and assessed your claim, we will be in touch and keep you updated. If you have authorised us to represent you, we will begin preparing your claim. Don’t worry if you do not hear from us for a while; we will only contact you when it is necessary or when we have an update for you.

If you are the victim of a data protection breach, check out our current group actionsto see if we are running a claim related to that specific breach. If the action you want to join is not listed, please tell us about it.  Where enough people come forward, we may launch a new claim.

You do not need to have suffered any financial loss or emotional distress to make a claim. If you have suffered a privacy violation caused by an organisation breaching any part of the Data Protection Act, you have a right to claim compensation.

In some group action cases, there will also be deadlines set by the court to join a case. With strict time limits in place, it’s important to act now.

FAQs about costs

Access to professional legal advice is an essential right. But concerns about the cost of making a claim can stop people from appointing a solicitor. At KP Law, we don’t take on a case unless we believe we can win, and we are so confident in this that our clients don’t pay us a penny unless we succeed. 

“No win, no fee” means that, subject to you complying with your obligations under our agreement with you, you don’t pay any of our fees if your claim is not successful. You may still have to pay expenses incurred in bringing the claim, however these expenses will normally be covered in whole or part by an insurance policy, that will be put in place on your behalf. If your claim is unsuccessful, we will not ask you to pay any expenses which are not covered under the insurance policy. There may be circumstances in which our relationship ends before your claim finishes, for example if you decide to move to a different firm of solicitors or wish to terminate our agreement early. Whether you have to pay us anything if that happens – and what you may have to pay if it does – depends on why that happens. The detail of this will be set out in the agreement.

A CFA is a type of “no win, no fee” agreement between you and your solicitors. It states that if your claim is successful you will have to pay our “Basic Charges”, which are calculated by reference to the time we have spent on your case. In addition, you pay us a Success Fee, which is a further fixed percentage of our Basic Charges, to reflect the risk that we have taken of not being paid at all if your claim is not successful. If your claim is not successful, we will not ask you to pay any expenses incurred which are not covered by your insurance policy.

There may be circumstances in which our relationship ends before your claim finishes, for example if you decide to move to a different firm of solicitors or wish to terminate our agreement early. Whether you have to pay us anything if that happens – and what you may have to pay if it does – depends on why that happens. The detail of this will be set out in the agreement.

If your claim is successful, you may have to pay a success fee. We deduct this fee from the compensation awarded to you. We always explain our fees in full before we start your case.

There are no costs to join a claim. However, if your claim is successful, you may have to pay a success fee. We deduct this fee from the compensation awarded to you. If you lose, you won’t have to pay a penny (unless you have told us something untrue or otherwise misled us about your claim).

If your claim is unsuccessful, you won’t be awarded any money.  However, you also won’t have to pay us anything (unless you have told us something untrue or otherwise misled us about your claim).

FAQs about data breach actions

See our answers to the FAQs we get asked about making a data breach compensation claim with our expert data protection lawyers. 

Anyone who has had their personal information put at risk because an organisation has not protected their data in the way it is legally obliged can claim data breach or cybercrime compensation. Our expert lawyers help people to come together and make a wide range of Privacy and GDPR group action claims after a data protection breach. This is called making a Group Action claim. 

Yes. If you have already contacted the ICO about a breach, we can still help you to make a claim. In fact, we use the evidence uncovered in ICO investigations to support your case.

Yes. Anyone who has had their personal data exposed or put at risk can make a compensation claim. This includes customers, former customers, employees and former employees.

An employer cannot fire you or harm your career in any way if you make a claim. They would be breaking employment law if they did, and any action could be classed as discrimination.

Under the UK GDPR, organisations MUST tell you if they have breached your personal data. If you suspect your data has been breached and you haven’t heard from the company in question, you should report this to the ICO.

If you are told that you are involved in a data breach, or if you hear that a company has suffered a data breach and are worried you might be affected, check to see if we are running a group action in relation to that claim. If we are, sign up to see if you are entitled to make a compensation claim.

You should also note your version of events ASAP, including the impact on you. This could provide valuable evidence in court.

You should also protect yourself following a data breach or cybercrime.

Find out how to do this here. 

FAQs about the ICO

The Information Commissioner’s Office (ICO) is the UK’s independent data privacy regulator. It investigates data breaches and fines organisations who fail to meet the requirements of the Data Protection Act. You have the right to ask the ICO to assess an organisation if you think it is guilty of a breach.

The ICO does not award compensation, but you can use evidence uncovered by the ICO to support a data protection compensation claim.

No, the ICO does not award compensation to data breach victims.

Our expert data breach lawyers use evidence uncovered by the ICO to support your data protection compensation claim.

No. We can start a data breach action against an organisation without you going to the ICO, but we would always recommend this as a first step.

No. We can start a claim before the ICO has concluded its investigation. In some cases, actions are settled before an organisation has been fined by the ICO.

Why choose KP Law to fight your claim

KP Law is a formidable multi-claimant law firm. Combining technical expertise with experience in handling large-volume cases, we represent our clients with passion, experience and diligence.

Having opened a new data breach division in 2020, our solicitors have gained an enviable reputation in data breach law. And, with a team of data protection experts led by Kingsley Hayes – arguably the UK’s foremost data breach solicitor – and considerable multi-claimant expertise, it’s easy to see why.

We have offices in London, Birmingham and Liverpool, and the technology to provide a nationwide service.

Other firms might claim to be data protection experts, but it takes more than an understanding of the law to succeed. At KP Law, our team of data breach lawyers has the passion, skill, persistence and resources to fight your corner and win.